FAQ
General
To place an order with us, you must first register
via our website. After registration, we will contact you within a few business days. Once you have been in contact with our sales team and your account has been approved, your account will be activated and you will be able to place orders.
To become a customer, you need to complete the register here. If you need assistance, please contact our sales team via sales@beagleycopperman.com or by phone at (+31) 888 880 288.
You can contact us via email, phone, or the contact page on our website. We are happy to assist you and will connect you with the appropriate department.
- Email: sales@beagleycopperman.com
- Phone: (+31) 888 880 288
We apply a minimum order value of €1,000 per order. Please note that frozen products are considered as a separate order.
Shipping
We deliver throughout Europe, from the southernmost point in Italy to the northernmost point in Norway. Please contact our sales team to discuss the possibilities in your market.
• Email: sales@beagleycopperman.com
• Phone: (+31) 888 880 288
We always do our best to deliver your order as quickly as possible. Delivery times depend on product availability, order type, and destination. After your order has been confirmed, you will receive an indication of the expected delivery time.
Yes, transport costs may apply. These depend on the size of your order and the destination. Transport costs are always communicated during the ordering process.
Payment
We accept the following payment methods: iDEAL, credit card, PayPal, and Bancontact. For a first order, payment must always be made in advance.
For customers who place orders regularly, payment after delivery is possible. This is subject to agreement with your account manager.
We work with advance payment as standard. Payment on invoice is possible after approval by your account manager.
All prices on our website are exclusive of VAT.
Complaint handling
Please contact your account manager or send an email to sales@beagleycopperman.com, stating your order number and a clear description of the issue. If one of the delivered products does not have the agreed best-before date (BB), please also include clear photos of the product showing the best-before date.
Account
Prices are only visible once you are logged into your account. After registration and activation of your account, you will have access to current prices and ordering options. If you do not yet have an account, you can apply for one via the registration form.
If you have forgotten your password, you can click “Forgot password” at the bottom of the login screen. You will then receive an email at the email address registered with us, allowing you to reset your password. For support, please contact your account manager or send an email to sales@beagleycopperman.com.
After completing your registration, our sales team will review your application. Within a few business days, we will contact you to verify your company details and discuss the possibilities. Once your account has been approved, you will receive an email with instructions to activate your account. After activation, you will gain access to pricing and ordering options on our website.
Company info
Information about our office locations and contact details can be found on our contact page.



























































